At Astrolight we are committed to protecting the privacy and security of our user’s personal information. This User Data Policy outlines how we collect, use, disclose, and protect the information provided to us by users during their online astrological consultation. By using our services, you acknowledge and agree to the practices described in this policy. Please read all the policies available on our site.
Information Collection
1.1 Personal Information:
We may collect personal information from users during the registration process [Profile Creation]. Profile creation is initiated when user tries to do a ‘Wallet recharge’ or ‘Book a consultation’. This is necessary before the start of any consultation. This includes the user's name, email address, birth details (date, time, and place), preferred language, alternate mobile number etc, that are captured as mandatory information for an accurate astrological advice. Optional data collected are Photo, Marital Status and Occupation.
1.2 Non-Personal Information:
We may automatically collect certain non-personal information such as device information, IP address, browser type, and usage data. This information is used to analyse trends, administer the site, track user activities, and gather demographic information for internal purposes.
Use of Information
2.1 Provision of Services:
The personal information collected is used to deliver and personalize astrological consultations, predictions, and related services to the user. The data provided by users is utilized solely for astrological analysis and advice.
2.2 Communication:
We may use the user's email address to send important service-related notifications, confirmations, updates, and promotional materials (with user consent) related to our services. Users have the option to unsubscribe from promotional communications at any time.
2.3 Aggregated Data:
We may aggregate and anonymize user data to generate statistical and analytical insights. Aggregated data does not personally identify individuals and may be used for research, development, or improvement of our services.
Information Sharing and Disclosure
3.1 Service Providers:
We may engage trusted third-party service providers to assist us in delivering our services, such as hosting providers, email delivery services, and payment processors. These providers are authorized to use personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
3.2 Legal Compliance:
We may disclose personal information if required by law, regulation, legal process, or government request. We may also disclose information to protect our rights, property, and safety, or that of our users or others.
Data Security
4.1 Security Measures:
We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. These measures include encryption, firewalls, access controls, and regular security audits.
4.2 Data Retention:
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law. After the retention period, we will securely dispose of or anonymize the data.
User Rights
5.1 Access and Rectification:
Users have the right to access and update their personal information. If you would like to review, correct, or delete any personal information we hold about you, please contact us using the information provided at the end of this policy.
5.2 Consent Withdrawal:
Users have the right to withdraw their consent to the processing of their personal information at any time. However, withdrawal of consent may result in the inability to access certain services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
Changes to the Policy
We may modify or update this User Data Policy from time to time to reflect changes in our practices or legal requirements. We encourage users to review this policy periodically. We will notify users about material changes through prominent notice on our website or by other means.
Contact Us
If you have any questions, concerns, or requests regarding this User Data Policy or the treatment of your personal information, please contact us at:
By using our services, you signify your acceptance of this User Data Policy. If you do not agree to this policy, please refrain from using our services.